Digital Organizational Change Management Consulting Director

Role Overview

• Lead client engagements to define change management strategy aligned to strategic objectives, business priorities, and organizational risk associated with large-scale process, data, technology, and digital transformations.
• Evaluate change scope, complexity, and readiness to determine appropriate change management approaches, sequencing, and risk mitigation strategies.
• Design and oversee client-specific, employee-focused change management strategies that drive adoption, utilization, and proficiency with new ways of working.
• Lead and facilitate executive and leadership-level planning and organizational change workshops (e.g., enterprise change prioritization, change readiness, leadership alignment) to strengthen sponsorship and accountability.
• Oversee development and execution of integrated change management plans, including change, communication, and training strategies aligned to project governance and implementation timelines.
• Direct and monitor the effectiveness of change efforts across sponsorship, stakeholder engagement, communications, training, resistance management, coaching, and reinforcement.
• Oversee creation and management of change roadmaps, timelines, and plans with a focus on sustained behavioral and operational change.
• Advise and coach client leaders and CLA project teams on best practices for leading change, managing resistance, and sustaining outcomes.
• Monitor adoption metrics, change risks, and outcomes; adjust strategies to support long-term business impact and value realization.
• Provide guidance, review, and oversight for work performed by Senior and Associate-level change practitioners.
• Build and maintain trusted relationships with senior client stakeholders while demonstrating the impact of change management efforts on organizational and business outcomes.

Requirements

• 7 years of experience working in project management or change management required.
• Bachelor's degree required. (Combination of relevant experience, education, and training may be accepted in lieu of degree.)
• Change management certification or designation preferred.

Benefits

• Flexible PTO (designed to offer flexible time away for you!)
• Up to 12 weeks paid parental leave
• Paid Volunteer Time Off
• Mental health coverage
• Quarterly Wellness stipend
• Fertility benefits