Process billing for domestic and international customers.
Register and maintain contracts.
Manage system license releases and register time bank entries in Iniflex.
Apply adjustments (monthly, annual, hourly rate, budget table).
Register accounts on clients' platforms and manage platform access.
Support the Accounts Receivable team, ensuring all billings align with contracts and commercial terms.
Support analyses (international clients, quotations).
Handle and manage tickets through the Orquestra platform.
Provide customer service and support via email, phone and WhatsApp.
Draft and update internal procedures as needed.
Other duties related to the role.

Previous billing experience, preferably in the services sector.
Comfortable working with ERP systems.
Basic Excel knowledge.
Higher education in progress or a technical degree in Business Administration, Accounting, Finance, or related fields.
Continuous learning mindset and ability to adapt to standardized processes.
Organized with a strong attention to detail.
Ability to negotiate and resolve outstanding issues.
Good time and priority management.
Ability to handle multiple tasks and companies simultaneously.
Proactivity.
Flexibility.
Resilience.
Teamwork skills.
Experience with ERP systems and management tools.
Customer service experience.
Experience working in environments certified to ISO 27001 and ISO 27701 standards, with a focus on information security and data protection.
Familiarity with standardized routines and Shared Services Center (SSC) environments.

Billing Assistant

Key skills