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Assistant Manager – Payroll & HRSS, German at Genpact | JobVerse
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Assistant Manager – Payroll & HRSS, German
Genpact
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Assistant Manager – Payroll & HRSS, German
Krakow, Wisconsin, United States of America
Full Time
1 hour ago
Visa Sponsor
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Key skills
ServiceNow
AI
SAP
Workday
Leadership
Mentoring
Communication
About this role
Role Overview
Lead a cross-functional delivery team of 5–10 staff, including Analyst, senior analysts, and SMEs
Provide structured coaching, mentoring, and performance feedback through regular 1:1s, team huddles, and development plans.
Manage staffing plans, shift rosters, and training courses to ensure full coverage across multiple time zones.
Own the onboarding and integration of new team members, ensuring readiness to meet client-specific standards.
Drive employee engagement by fostering a high-trust, inclusive, and performance-oriented work environment.
Ensure end-to-end accuracy in employee master data transactions across global Human Resource Management System platforms.
Define and implement Global Payroll strategies aligned with organizational goals.
Collaborate with HR, Finance, and external vendors to streamline service management operations.
Ensure compliance with global and local regulations.
Drive lean process design, automation, and digitization across payroll processes and workflows.
Requirements
Fluent German (C1) language level
Excellent English language skills
Bachelor’s degree in HR, Management, Account or a related field (MBA good to have)
Extensive prior payroll experience,
Prior experience on a team leading role
Expertise in global payroll management and compliance.
Proven track record in process automation and optimization.
Certifications in payroll management or HR operations.
Strategic thinking and problem-solving abilities.
Strong leadership and interpersonal skills.
Proficiency in payroll applications, Workday/UKG/SAP, ADP and ticketing (ServiceNow/Zendesk) systems.
Effective communication and stakeholder engagement skills.
Tech Stack
ServiceNow
Benefits
Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
Make an impact – Drive change for global enterprises and solve business challenges that matter
Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness
built on a foundation of integrity and inclusion
allow your ideas to fuel progress
Apply Now
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