Key skills
AWSAzureCloudLinuxMacOSSaaSRemote Work
About this role
Role Overview
- Troubleshooting and technical support as first point of contact
- Manage hardware and software lifecycle including provisioning and maintenance
- Oversight of network and infrastructure ensuring device connectivity
- Manage user access and security protocols
- Create documentation and training for internal IT processes
Requirements
- Experience in troubleshooting & technical support
- Knowledge in operating systems (Windows, macOS, Linux)
- Experience with cloud/SaaS tools (Microsoft 365, Google Workspace, AWS, Azure)
- Certifications (CompTIA A+, Network+, Microsoft 365 Certified, ITIL Foundation)
Tech Stack
- AWS
- Azure
- Cloud
- Linux
- MacOS
Benefits
- Professional development opportunities
- Remote work options