Lead Service Cloud and Experience Cloud implementations for enterprise clients
Serve as the functional lead in client workshops and discussions
Translate business requirements into technical solutions
Advise clients on best practices, solution design, and roadmap planning
Provide hands-on configuration, customization, and deployment support
Collaborate with cross-functional teams to deliver end-to-end Salesforce solutions
Independently lead client engagements and propose innovative digital transformation ideas

4+ years of hands-on Service Cloud implementation experience
Minimum 1 year of Experience Cloud (Community Cloud) implementation experience
2+ years serving as a functional lead in client discussions with enterprise customers
Strong knowledge of Salesforce architecture and integration patterns
Proven track record of delivering successful Salesforce projects in a consulting environment
German language skills are mandatory
Excellent communication and presentation skills in both German and English
Advantage: Experience with Marketing Cloud or Sales Cloud

Service Cloud & Experience Cloud Consultant, German-speaking

Key skills