Creation of technical material for the marketing products in coordination with Marketing and Sales teams.
Creation of technical material for our Newsletters in coordination with the Marketing team.
Creation of technical material for internal training of the teams (Marketing, Sales…)
Customer Service & Support to answer any customers’ needs and forward any requests to Sales team and/or Management
Build a strong network of researchers, beekeepers and KOL to be recognized as the technical reference and point of contact for Veto-pharma
Organization of trials (implementation with partners, follow-up) with our range of products in coordination with the Sales team.
With the objective to build a strong presence on the different Beekeeping conferences / meetings / training courses (for partners) in coordination with the Sales team and Management (locally and abroad).
Plan and monitor the technical budget for the area.
Answer pharmacovigilance cases in coordination with Sales and Regulatory teams (data collection, interpretation, feedback to customers, follow-up to Regulatory team).

5-7 years of experience as a Technical Manager ideally in the animal health industry (knowledge in the beekeeping industry is a plus)
Bachelor of Science. Veterinary/Biology background preferred
Excellent organizing skills
Strong ability to effectively communicate & partner with customers and internal stakeholders
Excellent verbal and written communication skills and ability to prepare and deliver presentations
The ability to work and engage with different cultures will be valuable.
Ability to work in an agile, fast-paced work environment.
Fluent English is required.

Technical Support Manager – Véto-pharma

Key skills