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Collections Analyst at Citadel Credit Union | JobVerse
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Collections Analyst
Citadel Credit Union
Website
LinkedIn
Collections Analyst
Exton, Pennsylvania, United States of America
Full Time
3 hours ago
No Visa Sponsorship
Apply Now
Key skills
Communication
Negotiation
About this role
Role Overview
Contact delinquent members to prompt and assist them in making arrangements to bring all accounts with Citadel current
Gather and analyze financial information from members to propose and implement solutions for delinquent loans
Utilize communication and conflict resolution skills to resolve disputes with frustrated or angry members
Document activities on delinquent accounts
Counsel members in debt management.
Requirements
6 months or more of collection and/or banking experience
Mortgage collections experience is preferred
Demonstrate effective oral and written communication skills
Demonstrate effective negotiation skills
Must be bilingual 'Spanish/English'.
Benefits
Health insurance
Retirement plans
Paid time off
Apply Now
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