Customer Service Representative

Role Overview

• Handle a variety of queries and solve problems quickly
• Create a positive and memorable experience for new and existing customers
• Ensure every customer feels supported and valued

Requirements

• Proven experience in customer service or administration
• A growth mindset and enthusiasm for learning new processes, systems, and technologies
• Strong multitasking and prioritisation skills within a dynamic environment
• Tech-savviness, with the confidence to guide customers through our digital platforms
• Call-centre experience is an advantage, but not essential — training will be provided
• Working rights from candidates currently in New Zealand with valid working rights (e.g., appropriate visas)

Benefits

• Flexible working arrangements