Manage customer relationships, promote and sell company products, and ensure customer satisfaction across an assigned region
Identify prospective customers through business directories, referrals, and industry events such as trade shows and conferences
Contact new and existing customers to assess their needs and present tailored product and service solutions
Help customers select appropriate products based on needs, technical specifications, and applicable regulations
Emphasize product features and benefits using technical knowledge and understanding of customer applications
Respond to customer inquiries regarding pricing, availability, and product usage
Negotiate sales and service agreements, including pricing and contract terms
Prepare and process sales contracts and orders accurately and efficiently
Collaborate with internal teams to share market insights and sales strategies
Follow up with customers post-sale to ensure satisfaction and address any issues or additional needs
Contribute specialized knowledge in aftermarket or system sales
Perform both sales and product management functions as required
Handle other duties as assigned

5–10 years of experience in manufacturing or manufacturing sales within the wire and cable machinery industry
High school diploma or equivalent required; bachelor’s degree preferred
Extrusion, Wire & Cable Machinery sales experience preferred
Technical background with sales experience
Proven administrative or assistant experience
Strong knowledge of office management systems and procedures
Excellent time management, multitasking, and prioritization skills
High attention to detail and problem-solving ability
Exceptional written and verbal communication skills
Strong organizational and planning capabilities
Proficiency in Microsoft Office; Salesforce experience strongly preferred

Sales Account Manager – Wire & Cable Industry

Key skills