Sales Account Manager – Converting Systems

Role Overview

• Managing customer relationships, promoting and selling company products, and ensuring customer satisfaction across an assigned region
• Identifying prospective customers through business directories, referrals, and industry events such as trade shows and conferences
• Contacting new and existing customers to assess their needs and present tailored product and service solutions
• Helping customers select appropriate products based on needs, technical specifications, and applicable regulations
• Emphasizing product features and benefits using technical knowledge and understanding of customer applications
• Responding to customer inquiries regarding pricing, availability, and product usage
• Negotiating sales and service agreements, including pricing and contract terms
• Preparing and processing sales contracts and orders accurately and efficiently
• Collaborating with internal teams to share market insights and sales strategies
• Following up with customers post-sale to ensure satisfaction and address any issues or additional needs
• Contributing specialized knowledge in aftermarket or system sales

Requirements

• 5–10 years of experience in manufacturing or manufacturing sales
• Strong knowledge of office management systems and procedures
• Excellent time management, multitasking, and prioritization skills
• High attention to detail and problem-solving ability
• Exceptional written and verbal communication skills
• Strong organizational and planning capabilities
• Proficiency in Microsoft Office; Salesforce experience strongly preferred
• High school diploma or equivalent required; bachelor’s degree preferred