Student Assistant – Business Operations, Administrative Support

Role Overview

• Case release: You review and release cases in the Hospital Information System (HIS) after completion of the medical review. You ensure that all review steps are complete and correct.
• Daily system work: You regularly retrieve the current processing lists for each client, log in to the respective client systems and work through the cases conscientiously.
• Documentation: You record each release immediately in the HIS by changing the case status — this ensures it is always clear which case was processed.
• Identifying anomalies: You report technical or procedural anomalies — for example, missing lists or technical issues during the release process — directly to the responsible contacts. (No medical assessment of content.)
• Care & traceability: You understand that a few clicks can have major consequences. Precision, patience and a structured working method are therefore essential.

Requirements

• You are enrolled at university, ideally in a degree program related to healthcare, business, administration, medicine, IT or a comparable field.
• You work with exceptional care and accuracy — no detail escapes you.
• You bring basic technical understanding (e.g., file management, Excel).
• You communicate clearly and responsibly, especially when you notice technical or organizational anomalies.
• You document diligently and maintain an overview even when performing routine tasks.
• You are reliable and take responsibility for the quality of your work.
• You have German language skills at least at C1 level, both written and spoken.
• Initial experience in healthcare, process work or a data/IT environment is a plus but not required.

Benefits

• A job that matters: Your work helps hospitals bill services accurately and on time — an important contribution to the healthcare system.
• Opportunities to grow: We tackle complex challenges every day. Good ideas are heard and implemented.
• Not just a cog in the machine: With us you take on responsibility from day one and see the impact of your work directly.
• Remote with a personal touch: Work flexibly from anywhere — in a team that, despite a remote structure, values personal interaction.