Perform multiple functions in the Bank Operations Wires and Instant Payments
Related to back-office operations including domestic and international wire transfers
Wire EOD Proof with the Federal Reserve and internal accounting
Exception review clearing OFAC/Fraud potential hits and wire investigations research and review
Support the RTP and FedNow payments rails
Demonstrate analytical capabilities while performing tasks, including assessing and proactively mitigating risk and potential losses to the Bank
Ensure client satisfaction through superior knowledge, courtesy, professional appearance, responsiveness, accuracy, and communication for customer-based transactions
Implement knowledge of related state and federal banking compliance regulations, and Bank operation polices to process wires
Provides support to peer teammates
Assures compliance with all Bank policies, procedures and processes

Associate or bachelor’s degree preferred
Minimum 2 years of related experience in the financial services industry
Intermediate experience knowledge and training in branch operation activities, terminology and products and services related to retail and commercial account customers
Proactively identifies and modifies procedures, to increase level of service and promotes operational efficiency in operations functions
Knowledge of the various Fed types, sub types and field tags
Knowledge of the SWIFT field tags
Manage daily report distribution
Detail oriented; quickly spot out irregularities
Able to work in a fast-paced environment with minimal supervision
Flexible nontraditional banking hours required
Strong time management skills and ability to prioritize tasks
Ability to understand and analyze large amounts of data
Proficiency in MS Office Suite and Outlook
Effective oral, written, and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers and teammates
Ability to deal with difficult problems involving multiple facets and variables in non-standardized situations
Ability to learn, comprehend and define new systems and processes
General knowledge of related state and federal banking compliance regulations, and Bank operation polices.

Medical, Dental and Vision Insurance
Health Savings Account (HSA), Health Reimbursement Account (HRA) & Flexible Spending Accounts (FSA)
Short
and Long-Term Disability Plan
Group Life Insurance
401K Salary Deferral Plan
Wellness Program
Education & Tuition Expense Reimbursement
PTO and Unique Vacation Purchase Program
Nationwide Pet Insurance Coverage

Deposit Operations Analyst II

Key skills