Financial Crimes Risk, Quality Oversight UAT Coordinator – AVP

Role Overview

• UAT planning & test design
• Analyze business requirements and functional documentation to develop comprehensive UAT test plans, scenarios, and scripts aligned to business outcomes.
• Translate requirements into clear, executable test cases with defined acceptance criteria, expected results, and traceability to scope.
• Participate in requirement walkthroughs to document scenarios, identify gaps, ambiguities, and dependencies early.
• UAT coordination & execution
• Serve as the day-to-day UAT point of contact for assigned initiatives.
• Develop UAT plans, test scenarios, and scripts; execute testing and log defects in Jira (including severity, steps to reproduce, evidence, and impacted functionality).
• Coordinate test environments, test data, and user access, partnering with Technology and platform teams to ensure readiness prior to execution.
• Organize and facilitate UAT kickoffs, daily checkpoints, defect triage sessions, and retest cycles.
• Defect management & triage
• Track, triage, and manage defects through resolution and retesting, ensuring appropriate prioritization and clear ownership.
• Support root-cause discussions by comparing observed behavior to requirements, designs, and upstream test results; ensure defects vs. change requests are correctly categorized.
• Validate fixes through retesting and regression testing as required, confirming issues are resolved without introducing new defects.
• Stakeholder management & communication
• Provide clear status updates to project teams and stakeholders, including progress against plan, defect trends, risks, and mitigation actions.
• Escalate critical risks (environment instability, data issues, high-severity defects) in a timely manner with recommended next steps.
• Reporting & closure
• Prepare test summary reports including executed test cases, pass/fail rates, defect metrics, outstanding risks, and go/no-go recommendations.
• Monitor testing activity against project timelines, highlighting schedule impacts and driving actions to maintain delivery commitments.
• Support UAT sign-off, ensuring evidence is recorded, key decisions are documented, and audit-ready artifacts are stored per process.
• Process improvement
• Maintain and continuously improve UAT templates, checklists, and playbooks to increase consistency and quality.
• Identify recurring defect patterns and recommend changes to requirements clarity, test coverage, data setup, training, or upstream QA processes.
• Maintain strong documentation and follow established processes to ensure consistency, accuracy, and control adherence.
• Assist with post-deployment validation and confirm that changes and fixes performed by Technology operate as intended.

Requirements

• 5+ years of related experience in UAT roles, technology QA, business analysis, operations, production support, or similar roles.
• Bachelor’s degree in Data Analytics, Computer Science, Finance, Business or a related field
• Familiarity with test management tools (e.g. Jira/ Xray/Zephyr) and structured test reporting/metrics.
• Demonstrated ability to perform structured analysis of system behavior, workflow logic, and data.
• Experience coordinating test data creation, environment readiness, and access controls in governed environments.
• Strong written communication skills with the ability to draft and refine high-quality test scenarios, test cases and business requirements.
• Strong communication and stakeholder management skills, with the ability to drive outcomes across cross-functional teams.
• Proven ability to work independently in a fast-paced, high-volume environment while managing multiple priorities
• Strong organizational skills, attention to detail, and commitment to producing accurate, high-quality work products.
• Exposure to production readiness/go-live activities and post-release validation.
• Ability to handle confidential information with professionalism and discretion.
• Knowledge of Financial Crimes concepts (AML, KYC, CIP, screening, onboarding, periodic review) is helpful but not required; must be able to learn quickly.

Benefits

• Health insurance
• 401(k) matching
• Flexible working hours
• Paid time off
• Professional development opportunities
• Remote work options
• Ample opportunity for career progression