Key skills
WorkdayTime Management
About this role
Role Overview
- Providing operational and administrative support with regards to the HR records and personal data of the employees of our clients
- Managing employee personal data in the system
- Answering queries and enquires by email and telephone
- Compiling and producing letters and documentation and preparing reports
- Supporting and guiding colleagues within the team and across other internal teams
- Attending client calls/meetings to ensure that the current issues are resolved effectively and in timely manner
- Maintaining good relationship with the client
- Analysing client’s trends and review statistics
- Dealing with complex queries/escalations
- Working on process improvements
- Providing support for team and ensuring that the team members are updated with the process changes
- Ensuring that Change request are implemented smoothly
Requirements
- English Language – C1 Level is required (CEFR scale or equivalent)
- At least 3 years of experience in HR Administration
- Extensive analytical and problem-solving skills
- Strong attention to details
- Good understanding of delivering an outstanding customer experience
- High level exposure in fast paced environment
- Great Time management skills
- Experience in MS Office is a must
- High level of self-motivation and proactivity is required
- Spotless record and strong ethos
- Experience in Workday system
Benefits
- health coverage
- wellbeing programs
- paid leave (vacation, sick, parental)
- retirement plans
- learning opportunities