Lead portfolio planning and reporting efforts across a diverse set of technical programs
Define and build complex stakeholder communication plans
Develop and implement stakeholder engagement plans for complex cross-functional programs
Interpret business needs and define solution recommendations
Manage complex cross-functional workstreams across multiple programs
Manage identification of risks, issues, dependencies, and constraints across multiple programs
Develop own and junior team member capabilities through training and coaching
Lead the production of and approve program plans
Manage the program review process and provide stakeholders with accurate information

Bachelor's Degree
7-10 years of relevant technical and program management work experience
2-3 years experience in a retail and eCommerce environment
Experience working in both Agile (e.g. Scrum, Kanban, SAFe) and waterfall-based environments
Experience with the Atlassian suite (Jira and Confluence)
Understanding of key cybersecurity concepts, frameworks, and compliance standards (e.g., NIST, ISO 27001, GDPR, SOC 2)
Familiarity with risk management processes and threat detection strategies
Knowledge of digital trust principles such as identity management, secure access, data privacy, and assurance
Knowledge of security technologies like firewalls, intrusion detection systems, and endpoint security
Experience communicating program status, risks, issues, and needs to senior leaders
Experience and knowledge of organizational change management principles
Experience managing alignment across programs, projects or product/technology teams in an enterprise environment

Senior Technical Program Manager – Cybersecurity

Key skills