Dakota Dunes, South Dakota, United States of America
Full Time
1 hour ago
Visa Sponsor
Key skills
Risk Management
About this role
Role Overview
Contributes to the plan of actions and assists in its execution to completion
Proficiency in performing operation processes
Corrective actions to address client servicing opportunities or risks related to the risk management products
Exception-based reviews of notices, certificates, premium, images, and client requests and processes
Interpret and accurately update insurance policies to loans
Gathers, interprets, and uses complex data to develop actionable steps
Handle incoming and outbound calls professionally, according to procedures and exceptions
Collects, analyzes, and synthesizes amounts of diverse information, typically dealing with strict deadlines
Analyzing in detail to discover the process, breaking them down to gain the understanding of why and how something occurred
Using data discovered and creating a new process, writing the new process for procedures, and following it through
Identified project requirements by interviewing requestor and subject matter experts
Own, as needed the review process of request for Work Orders, developing the work order form, interviewing the requestor and SME’s
Write the guidelines to be followed for expectations of the work
Review and train others to follow through with execution seeing it through to the end
Makes recommendations for process or procedure changes and/or recommendation for recurrence prevention
During discoveries and while working all work orders must be engrossed in all details to alert management of process or procedure changes that should take place