Head of Revenue Operations

Role Overview

• Build and lead Stord’s Revenue Operations function, defining the systems, processes, and team structure to support a scaling GTM organization.
• Partner with Marketing and Sales leadership to define the RevOps roadmap, prioritizing high-impact investments in tools, processes, and data.
• Create a unified revenue funnel view from first touch to closed won, aligning Marketing and Sales on definitions, metrics, and targets.
• Translate GTM strategy into operational reality as the primary operational partner to the VP of Marketing and Head of Sales.
• Own marketing operations infrastructure: automation, lead management, segmentation, scoring, nurture, and campaign execution.
• Ensure all programs are instrumented for tracking, attribution, and ROI measurement.
• Build multi-touch attribution models providing leadership real-time visibility into pipeline and revenue drivers.
• Own sales operations infrastructure: CRM architecture, pipeline management, forecasting, territory/quota planning, and sales process design.
• Build dashboards and reporting that provide Sales leadership actionable insights into pipeline health, rep performance, and forecast accuracy.
• Identify and remove friction in the sales process through workflows, automations, and enablement tools.
• Manage and rationalize Stord’s GTM tech stack, ensuring integration, adoption, and ROI.
• Evaluate, implement, and manage platforms including HubSpot, Salesforce, and related automation, enrichment, and intent tools.
• Build scalable integrations and data flows to maintain a clean, connected, and reliable tech stack.
• Develop GTM data infrastructure, reporting cadence, and analytics to align Marketing, Sales, and executive leadership.
• Own pipeline reporting, funnel analytics, revenue attribution, forecasting, and scenario planning.
• Establish data hygiene and governance practices to ensure clean, consistent, and trustworthy GTM data.

Requirements

• 8+ years in Revenue, Marketing, or Sales Operations in high-growth B2B SaaS or tech-enabled services, with experience building RevOps functions from early or underdeveloped stages.
• Deep hands-on expertise in HubSpot and Salesforce; able to architect, optimize, and manage core workflows independently.
• Familiarity with enrichment/intent tools (e.g., Clay, Unify, 6sense, ZoomInfo) preferred.
• Proven GTM analytics and data skills: attribution modeling, funnel reporting, forecasting, pipeline management, and scenario planning.
• Experience partnering with Marketing and Sales leadership as a trusted operational advisor; commercial mindset with a focus on revenue outcomes.
• Experience managing GTM tech stack evaluation and rationalization; capable of building scalable integrations and maintaining data hygiene.
• Demonstrated ability to hire, build, and develop RevOps teams; thrives in ambiguity, takes ownership, and drives results independently.
• Bonus: experience in e-commerce SaaS, logistics, fulfillment, or commerce-adjacent technology; managing pipelines supporting $100M+ ARR.

Benefits

• We are an equal opportunity employer and value diversity at our company.
• We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
• Stord participates in E-verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.