Customer Service / Sales Representative, Dutch
Romania
Full Time
1 hour ago
No Sponsorship
Key skills
CommunicationSales
About this role
Role Overview
- Handle inbound customer queries via email, chat, and phone
- Provide support with hosting services, domains, websites, and email setup
- Assist with billing inquiries and account-related issues
- Troubleshoot basic technical and account problems
- Maintain accurate records in internal systems
- Resolve complaints and ensure high levels of customer satisfaction
- Identify opportunities for upselling, renewals, and add-on services
- Deliver an excellent customer experience with a commercial mindset
Requirements
- Dutch proficiency at C1/C2 level and English at B2 or higher
- Strong communication and problem-solving skills
- Customer-first approach with a proactive attitude
- Comfortable using systems and handling basic technical topics
- Previous experience in customer service, sales, or technical support is a plus
Benefits
- Opportunity to develop both customer service and sales skills
- Exposure to web hosting and cloud technologies
- Dynamic and supportive work environment
- Career growth opportunities within a commercial and customer-focused role