Resolve stuck or ageing orders across APAC by conducting regular cleanups, following structured workflows, and escalating issues or process gaps when necessary
Manage end-to-end order operations, including creation, cancellations, refunds, customer detail updates, and handling ticket-based requests from Customer Excellence and Finance teams
Process and validate product claims across APAC markets by reviewing submissions, classifying cases (valid/invalid), and ensuring complete and accurate documentation
Support data accuracy, reporting, and operational efficiency by extracting data (e.g., via DBeaver and internal dashboards), maintaining consistency, collaborating cross-functionally, and contributing to process improvements and standardization

You are currently pursuing or have recently completed a degree in Business Administration, Supply Chain, Logistics, or a related field
You are detail-oriented and comfortable handling structured, repetitive tasks with accuracy
You have strong problem-solving and analytical skills
You are comfortable working with data and systems (Excel/Google Sheets required; SQL or BI tools are a plus)
You are eager to learn about operations, supply chain processes, and quality management
You have a structured and independent way of working
You are proactive in raising issues and asking questions
You are a team player and can work with different stakeholders across regions
Has **12 academic units or less **in the upcoming/current term

Supply Chain Excellence Intern

Key skills