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User Operations Associate at Kumu | JobVerse
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User Operations Associate
Kumu
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User Operations Associate
Philippines
Contract
3 days ago
Visa Sponsorship
Apply Now
Key skills
Communication
About this role
Role Overview
Engage with users daily through in app hangouts, chats, or calls
Conduct surveys and gather insights to understand user needs and behavior
Build genuine relationships across a diverse user base
Spot opportunities for growth, retention, and monetization
Act as the voice of the user by sharing actionable insights with internal teams
Requirements
Strong self-motivation and ownership mindset
High level of empathy and ability to connect with people from all backgrounds
Clear and logical communication skills (spoken and written, any language)
Observant and proactive—able to identify patterns and opportunities on the ground
Willingness to hustle and adapt in a fast-paced environment
At least 21 years old
Open to fresh graduates or undergraduates with relevant experience
Tech savvy. Familiarity with google workspace and the kumu app is a plus.
Benefits
Must have a personal smartphone and laptop
Amenable to shifting schedules, including weekends and holidays
Apply Now
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