Combines inside sales/customer service and technical/systems knowledge to sell products, services and solutions
Effectively develops and manages trusted relationships for assigned customers/accounts
Identifies sales opportunities to deliver focused market/brand solutions to the customer
Consistently delivers revenue or profit that supports and drives the account/customer to meet financial sales metrics
Initiates and answers sales inquiries directly from/to prospective and/or existing customers
Promptly and accurately responds to prospective or existing customer information requests
Maintains and expands sales with existing accounts through a high level of customer service and customer knowledge
Proactively coordinates sales efforts and strategies with internal resources such as product, materials, field sales and suppliers
Effectively communicates with customers regarding current product information and provides accurate and detailed pricing, quotes, and input on products and final solutions
Coordinates existing customer requirements for inventories, delivery lead time and unit prices

Less than one year of related experience
High School Diploma or equivalent
Knowledge of products or services typically for a specific brand or line of business
Ability to deliver solutions for small and less complex accounts
Beginning demonstrated knowledge of systems such as SAP, ERP, order management
Basic Excel skills, Microsoft office suite and Outlook

Inside Sales Representative

Key skills