Role Overview
- Develop and execute an external PR strategy aligned with business goals and market expansion plans.
- Partner with executive leadership to position the company as an industry thought leader.
- Act as senior advisor to leadership on reputation, messaging, and media positioning.
Reputation management
- Monitor brand perception, turning insights into proactive plans that strengthen and protect corporate reputation.
- Oversee crisis communications planning and response.
Media relations
- Lead media relations strategy across trade, national, tech, education, and business press.
- Build strong relationships with journalists, analysts, and industry influencers.
Narrative & thought leadership
- Shape the company’s external narrative around innovation, impact, and market leadership.
- Develop executive visibility strategies including speaking opportunities, interviews, and panels.
- Translate complex product, data, and research insights into clear and compelling stories.
Campaigns & launch communications
- Lead communications for major announcements including product launches, funding rounds, partnerships, acquisitions, and market entries
- Collaborate with Marketing, Product, and Regional teams on integrated campaigns.
- Ensure consistency of messaging across markets and channels.
Agency leadership
- Manage PR agency relationship.
- Set KPIs, measure performance, and optimise communications impact.
Requirements
- Extensive and demonstrable experience in public relations, corporate communications or external communications
- Experience in SaaS, technology, or education/EdTech sectors strongly preferred.
- Proven track record managing media strategies and high-stakes communications.
- Outstanding storytelling and message development skills.
- Strong executive presence and stakeholder management ability.
- Analytical mindset with experience measuring PR performance and impact.
- Ability to simplify complex technical or data-driven concepts for external audiences.
Leadership profile
- Strategic, credible, and commercially-minded communicator.
- Calm under pressure and confident managing sensitive issues.
- Collaborative leader who thrives in fast-paced, scaling organisations.
- Curious, innovative, and proactive in identifying media opportunities.
- Passionate about education, technology, and global impact.