Risk Control Technical Specialist

Role Overview

• Provides timely information to the Underwriting department for further risk evaluation and assessment.
• Monitors accounts' programs, identifies required improvements, and presents recommendations to enhance or modify accounts where appropriate.
• Manages and maintains portfolios and conducts analysis to ensure the integrity of the book of business.
• Provides high level technical services, evaluations and policyholder training in an area of specialty.
• Communicates technical conclusions internally and externally so that there is clear understanding of: 1) scope and nature of risk, 2) pros and cons of various risk mitigation strategies and 3) which mitigation strategies are preferred.
• Influences Underwriters', Agents' and client behaviors through negotiation, relationship-building, and by leveraging individual and collective expertise to educate/inform.
• Coordinates multiple location accounts.
• Prepares and implements service plans to improve and retain accounts.
• Monitors and communicates account service needs of multiple location accounts through the development of servicing instructions.
• Manages accounts by formulating a coherent assessment and improvement strategy based on identified major loss sources, scope and nature of account.
• Executes strategy including identifying specific tactics, forming an appropriate RC service team, engaging underwriter, agent and client and following up so that tactics are executed timely and in manner that is relevant to challenges faced by client and agent.
• Provides high level technical services, evaluations and policyholder training.
• Presents individual and collective technical expertise in manner that it is viewed by clients and agents as reason for doing business with the company.
• Takes the initiative to enhance loss control/industry knowledge through participation in educational programs.
• Utilizes the company risk control systems and applications to increase job productivity, efficiency and quality.
• Supports account and internal operations by providing or acquiring specialized business unit expertise.

Requirements

• Bachelor’s degree or equivalent combination of training/experience required
• 3-5 years of risk control experience in commercial and/or specialty insurance area required
• Professional Insurance certification such as ARM, CPHRM or ASP preferred and Technical designation to include CSP or PE, with CPE preferred.

Benefits

• Comprehensive medical, dental and vision insurance with no waiting period
• Competitive paid time off programs
• 401(k) savings and annual contributions of up to 12% of annual salary
• Mental health support programs, life and disability insurance, paid parental leave and a variety of additional voluntary benefits