Support the establishment and maturation of the Enterprise Architecture practice, including the development and continuous improvement of architecture standards, principles, and methodologies.
Lead collaborative solution design and architecture sessions to develop scalable, effective solutions that address complex business needs and challenges.
Evaluate and recommend technology solutions, enhancements, replacements, or decommissioning options while balancing business value, usability, productivity, risk, and total cost of ownership.
Partner with project management, product, and delivery teams to support initiative planning and execution, ensuring architectural alignment throughout the delivery lifecycle from ideation through implementation.
Design and oversee scalable, resilient, and maintainable solutions across application, data, and integration domains while ensuring alignment with enterprise standards and long-term strategic direction.
Identify and mitigate architectural risks and constraints related to scope, timelines, resources, security, technical complexity, and large-scale system integrations.
Translate business requirements into technical and data requirements, including integration patterns, workflows, and source-to-target mappings that support improved user experience and business outcomes.
Define and document architectural inputs to testing strategies and maintain architecture artifacts such as solution designs, diagrams, roadmaps, and technical documentation.
Provide architectural guidance and oversight across application initiatives and IT portfolios to promote consistency, reuse, and adherence to enterprise standards.
Partner with leadership and key business stakeholders to evaluate technology trends and opportunities and contribute to enterprise data, application, and platform roadmaps aligned with long-term business strategy.
Drive adoption of AI, automation, and efficiency-enabling technologies by identifying opportunities for machine learning and intelligent automation, designing scalable and secure AI-enabled solutions, and supporting workflow automation, low-code/no-code platforms, and process optimization initiatives.
Requirements
Bachelor’s degree in Computer Science, Business, Accounting, Finance, or a related discipline, or an equivalent combination of education and relevant professional experience.
5–10 years of experience in systems support, solution design, or enterprise technology environments.
Proven experience designing and delivering data, integration, and analytics solutions across complex enterprise platforms.
Strong project management, organizational, and mentoring skills, with the ability to influence stakeholders without direct authority.
Demonstrated commercial acumen and strong customer-service mindset, with the ability to understand business operations and the downstream impacts of technology decisions.
Experience contributing to or leading initiatives focused on process alignment, continuous improvement, and operational efficiency, including collaboration with global or distributed teams.
Ability to translate strategic objectives into actionable solution designs and execution plans while managing timelines, dependencies, and outcomes.
Experience with enterprise platforms such as Salesforce, ServiceNow, and Okta preferred.
Solid understanding of ITIL-based service management principles and practices.
Experience with TOGAF or other enterprise architecture frameworks, with the ability to apply architectural principles pragmatically in a delivery-oriented environment.