Scale customer engagement of sales team
Maximize sales resources’ selling time by taking on back-office tasks
Connect with and coordinate internal resources to streamline contract-to-boarding processes
Support issue resolution around billing and general customer service
Assist with inquiries regarding billing, pricing, contracts, reporting and research
Perform sales administrative tasks (revenue tracking, etc.)
Review and monitor sales leads
Proactively collaborate with clients to research, implement, and monitor programs that support applications and business goals to ensure a positive relationship
Conduct research to communicate findings/solutions to assist sales representatives with maintaining and expanding strategic client base and revenue
Maintain tools to support the sales teams
Generate client reporting and client dashboards
Support efforts to address past due invoices and customer service issues, execute work orders, and ensuring appropriate filing of contracts with legal
Coordinate with Customer Success Managers to support customer training and onboarding
Assist sales with entering accurate forecasts in CRM tool, generate reports for forecast and weekly-monthly reports
Analyze sales performance records, interpret results
Review quarterly compensation for accurate payout

2-5 years of B2B sales support, customer service, or related customer-facing experience
Bachelor's degree in Business Administration, Marketing, Communications or other related field
Experience using Customer Relationship Management (CRM) software (e.g., Salesforce, HubSpot, Zoho)
Proficiency with the Google Suite
Strong verbal and written communication
The ability to juggle multiple tasks simultaneously, prioritize deadlines, and manage a high-volume workload

comprehensive compensation and healthcare packages
401k matching
paid time off
organizational growth potential through our online learning platform with guided career tracks

Commercial Sales Support Consultant

Key skills