Own the full pre-sales technical experience for enterprise accounts—guiding prospects through evaluation, product demos, architecture design, and proof-of-concept stages
Collaborate closely with Account Executives and Sales Leadership to drive growth and align technical value to business goals
Partner with onboarding and Customer Success teams to accelerate time-to-value and ensure long-term adoption success
Support the review and alignment of technical content within RFPs and RFIs without owning full proposal management
Serve as a strategic voice between Sales and Product—surfacing feedback, identifying feature gaps, and influencing roadmap direction
Build and maintain reusable technical assets including lab environments, demo flows, battlecards, and scripts to support a scalable AE-to-SE model
Represent NinjaOne at enterprise-facing industry events, conferences, and customer forums
Help shape the future of the Enterprise SE function as a founding member of the team, contributing to playbooks, processes, and cross-functional alignment

10+ years in a pre-sales engineering, solutions architecture, or technical consulting role supporting enterprise B2B SaaS customers
Proficiency in Windows environments (registry, services, performance troubleshooting)
Familiarity with Linux/macOS systems and basic command-line troubleshooting
Strong understanding of networking concepts, including DNS, VPNs, firewalls, and endpoint protections
Hands-on experience with RMM tools, ITSM platforms, and endpoint lifecycle management
Scripting experience in PowerShell, JavaScript, &/or VBScript is strongly preferred
Experience with Salesforce, Jira, Highspot, or equivalent systems is required
Bachelor's degree preferred but not required.
Technical certifications (e.g., CISSP, Security+, cloud architecture) are a plus

Enterprise Solutions Engineer

Key skills