Director – Facilities Operations – Talent Management
Texas, United States of America
Full Time
2 hours ago
$100,000 - $115,000 USD
No Visa Sponsorship
Key skills
LeadershipCommunication
About this role
Role Overview
Oversee all facilities training programs, including curriculum development and content creation (videos, guides, resources, etc.).
Lead monthly service manager training sessions (onsite) and support regional initiatives.
Revamp and audit facilities training programs to ensure relevance and effectiveness.
Partner with Director of Facilities Operations to provide oversight and confirmation of travel arrangements for field manager training.
Oversee facilities new hire onboarding status, ensuring timely completion and attendance across all regions.
Own and manage the learning management system (LMS), ensuring accurate tracking, reporting, and functionality for training purposes.
Track training progress for facilities-related assignments and communicate updates to Regional Directors of Facilities (RDOFs).
Assign facilities training to field teams in partnership with property operations and oversee compliance with deadlines; work closely with HR on other training needs.
Review work order patterns with supervisor to identify trends and training needs.
Track and report on facilities training program effectiveness, including establishing goals, measuring outcomes, and analyzing ROI for related initiatives.
Manage the succession planning bench for facilities roles and oversee development plans for maintenance techs aspiring to become supervisors (company-wide and specific strategies as needed).
Meet monthly with RDOFs and Regional VPs to review facilities recruitment and training needs, including open positions, turnover, disciplinary actions, and succession planning.
Collaborate with supervisor to design and implement new service-related initiatives and processes (e.g., preventive maintenance plans, inventory systems, facilities assessments), including:
Identify organizational training gaps and create solutions for developmental issues and facilities bench building (processes, vendors, initiatives).
Vet vendors, manage communication, and oversee rollout and training for new vendor partnerships.
Update training frequency and cadence to keep content dynamic and aligned with any new initiatives.
Take ownership of a specific subject matter area for the organization (as assigned).
Requirements
5+ years of experience in facilities operations and training leadership roles.
Proven ability to design, implement, and manage large-scale technical and mechanical training programs.
Strong leadership and communication skills with experience managing systems and LMS platforms.
Ability to travel up to 75% of the time.
Highly organized with strong analytical skills for identifying patterns and creating solutions.
Experience in vendor management and process improvement initiatives.
Proficiency in Microsoft Office Suite; familiarity with an LMS and training technology platforms is a plus.
Benefits
Dental
Vision
401(k) with Employer Matching
Medical & Dependent Care Flexible Spending Accounts (FSA)
Life Insurance
Sick Leave
Paid Time Off
Paid Pregnancy & Childbirth Leave
Paid Paternity Leave
Health Insurance
Health Savings Account (HSA) with Employer Matching
Short-Term & Long-Term Disability
Preferred Membership Pricing at Local & National Companies