About this role

Conduct deep dive investigations into violations of our Community Guidelines and Terms of Service
Support ad hoc safety-related projects in accordance with business needs
Anticipate project risks, negotiate with decision makers, and balance business needs with technical constraints
Develop and conduct training for other T&S team members
Work with internal stakeholders to make sure Proactive Trust & Safety priorities are communicated clearly and backed up by strong data

Bachelor’s degree or equivalent work experience
5+ years of experience working in technology, safety, or a related field
Comfort working within a content moderation environment
Strong analytical skills, including working with large, complex data sets to solve business problems
Experience using data querying languages, including SQL, to support investigative work
Excellent verbal and written communication skills, and ability to communicate effectively
Ability to prioritize, focus and thrive in a dynamic work environment,
Process driven individual with a proven track record of developing and implementing new processes

Lead, Proactive Trust & Safety Operations

Key skills