Key skills
FirewallsJiraCollaborationFirewall
About this role
Role Overview
- Network installation and support: Install, configure, and support network environments.
- Firewall management: Install, configure, and provide ongoing support for firewalls.
- Design and administration: Design, implement, and administer customer network environments.
- Second-level IT support: Act as 2nd Level IT Support for local field services.
- Network monitoring and administration: Monitor and administer local network environments.
- Incident management: Efficiently manage, document, and resolve incidents using the Jira ticketing system.
- Network optimization and upgrades: Continuously assess and improve network performance.
- Documentation and reporting: Maintain comprehensive documentation of network configurations and changes.
- Disaster recovery planning: Develop and maintain disaster recovery plans for network infrastructure.
- Network audit and compliance checks: Conduct regular network audits and compliance checks.
- International team collaboration: Collaborate with an international IT team.
- Standby participation: Participate in standby/on-call duties.
Requirements
- Certifications for network devices such as Cisco CCNA, Fortinet, or Extreme Certified Associate.
- More than 5 years of experience as a network engineer.
- More than 3 years of experience working in an international team as a network engineer.
- Experience in administration of phone systems (not required but advantageous).
- Strong knowledge of centrally managed network systems and environments.
- Technical documentation skills.
- Fluent in French and proficient in English, both spoken and written.
- Ability to travel internationally (10%–20%).
Tech Stack
- Firewalls
Benefits
- Flexible work arrangements.
- Professional development opportunities.