Ensure the uptime, performance, and overall reliability of Air‑Tek’s platform in alignment with established SLOs
Oversee the successful deployment of new code, services, and infrastructure into production environments.
Analyze, tune, and optimize systems to operate at maximum efficiency, availability, and resiliency.
Create a strong focus and culture around observability. Embed monitoring and alerting best practices across the organization.
Automation & Tooling to enable our engineering teams to deliver efficiently, by reducing manual toil
Continuously improve CI/CD workflows and deployment processes alongside engineering partners.
Lead and participate in the team’s on‑call rotation, ensuring rapid response and resolution to critical incidents.
Foster continuous improvement through blameless postmortems, root‑cause analysis, and reliability‑focused engineering initiatives.
Partner with development teams to integrate reliability principles earlier into the software development lifecycle.
Mentor and develop team members, fostering a culture of learning, ownership, and engineering excellence.
Contribute to the vision and roadmap of the function, driving initiatives that promote scalability, automation, and resilience.

Bachelor’s degree in Computer Science, Software Engineering, or equivalent practical experience.
Significant hands-on experience as a Site Reliability engineer or DevOps Engineer, including 2+ years in a leadership or managerial role.
Strong experience with production monitoring and logging tools such as Datadog.
Proficiency in programming and scripting languages
Strong analytical and problem‑solving skills with the ability to tackle complex technical challenges.
Excellent written and verbal communication skills with the ability to clearly explain technical concepts and designs.
Empathy, composure, and clarity in high‑pressure incident situations.

In addition to salary, new hires may be eligible to receive stock options.
Our company is committed to providing a fair, equitable, and competitive salary that reflects the value an individual brings to the organization.

Engineering Operations Manager

Key skills