Commercial Operations – Partner Relations Manager

Role Overview

• Oversee intake and processing of all incoming quote requests across the organization
• Ensure timely acknowledgment and progression of all requests
• Collaborate with estimating and engineering teams to validate scope, pricing, and lead times
• Manage multiple active quotes simultaneously, including updates and revisions
• Deliver completed quotes that meet accuracy standards and expected turnaround times
• Serve as the primary commercial contact for assigned strategic partner organizations
• Coordinate and participate in regular calls, meetings, and performance reviews
• Maintain consistent communication and follow-up to support partner relationships
• Ensure alignment between partner expectations and internal quoting processes
• Act as a key point of contact during the pre-award/quoting phase
• Respond promptly to inquiries, changes, and follow-up requests
• Set clear expectations related to scope, timelines, and next steps
• Provide proactive updates to both internal stakeholders and external partners
• Represent the company with professionalism and a strong service-oriented approach
• Interface with sales, estimating, engineering, manufacturing, and project management teams during quoting activities
• Prepare clear and complete handoffs to Project Management for awarded projects
• Identify potential risks, scope gaps, or assumptions early in the process and escalate as needed
• Support updates and changes to active quotes as project details evolve
• Promote consistency in quoting workflows, tools, and documentation
• Identify recurring bottlenecks or quality issues affecting turnaround time
• Recommend improvements to enhance efficiency as workload and complexity grow

Requirements

• 5+ years of experience in sales, quoting, or commercial operations within a technical or manufacturing environment
• Excellent written and verbal communication skills
• Strong attention to detail with the ability to manage competing priorities
• Demonstrated sense of urgency and ownership of responsibilities
• Experience working cross-functionally in a fast-paced setting
• Willingness to learn technical products related to electrical systems and infrastructure
• Highly organized with consistent follow-through on tasks and commitments