About this role
Role Overview
- Reviews/Evaluates/Examines commercial title search documentation, and research and assist resolving all title issues and discrepancies on record based on published underwriting standards, bulletins and guidelines as requested by client or supervisor.
- Prepares and reviews title commitment(s)/pro forma(s), lender closing instructions and contracts to ensure all requirements of the transaction are met.
- Insure that title products are completed in a timely manner and are of the highest quality.
- Works collaboratively with all stakeholders including but not limited to internal operations teams, underwriting, client, outside counsel, and title agent partners.
- Analyze complex contracts and the law to create and administer all necessary processes, spreadsheets, and tracking based on service needs.
- Process and provide support with draw requests and maintain files related to construction.
- Assist with legal research, preparation of documents and related activities required to support commercial files including e-recording and preparing preliminary instructions for disbursements.
- Prepare closing documents; ancillary documents; title related affidavits; pro-forma policies and endorsements.
- Attend to title curative matters and identify requirements of survey exceptions.
- Prepare and issue final title policies, e-recordings and all post closing duties.
- Provides quality customer service, including interacting with customers, real estate agents, surveyors and attorneys.
- Monitors workflow queues and department reports to ensure timely processing of the file through title delivery and closing.
- Successfully meets or exceeds all Company established performance/production metrics as set forth by the Senior Management Team.
- Performs other duties as assigned by supervisor.
Requirements
- High school diploma or GED required; Baccalaureate degree preferred.
- 5+ years’ experience in commercial title and closing.
- Work under general supervision.
- Strong customer service skills required.
- National purchase and refinance experience preferred.
- Experience utilizing ResWare or similar software preferred.
Benefits
- Health, dental, and vision benefits.
- Employer-paid disability and life insurance.
- Flexible spending accounts.
- 401K with company match.
- Paid time off and company-paid holidays.
- Wellness resources.