You’ll operate as a generalist across Binti’s highest-priority initiatives, with real ownership and exposure to senior stakeholders.
Drive strategic insights
Lead market scans, customer research, and competitive benchmarking
Conduct interviews with cross-functional Binti teams and synthesize insights into clear, actionable recommendations
Map customer journeys to identify friction points and opportunities for improvement
Leverage AI to scale impact
Identify opportunities to apply AI to internal workflows, analysis, and decision-making
Prototype lightweight AI-enabled solutions (e.g., research synthesis, reporting, ops tooling)
Incorporate AI into your strategic project from scoping through execution
Turn data into decisions
Build and refine executive-ready reports used by senior state leaders
Analyze customer cohorts and performance metrics to uncover trends and inform strategy
Strengthen how Binti measures and communicates outcomes
Build and scale internal capabilities
Create playbooks, documentation, and tools that improve how teams operate
Shape the narrative
Develop case studies, thought leadership, and materials used in external engagements
Own a high-impact project
Design and lead a standalone strategic initiative from scoping through execution
Deliver tangible improvements to operations or customer experience

2–3 years of experience in consulting or a similarly rigorous, analytical role
Strong problem structuring, quantitative analysis, and communication skills
Ability to operate independently in ambiguous, fast-moving environments
Track record of driving workstreams and delivering results, not just supporting them
Interest in public sector innovation, social impact, or mission-driven technology

An above-market compensation package (salary + equity)
Excellent medical, dental, vision, and life insurance
99% of insurance premiums covered for you + your dependents
Flexible vacation time to promote a healthy work-life blend
13 paid holidays; 11 federally observed holidays (including Juneteenth), plus Election Day and the day after Thanksgiving
16 weeks of paid parental bonding leave for the arrival of a newborn or newly placed infant
Sick/mental health time separate from vacation days (accrue up to a cap of 80 hours)
4 weeks of sabbatical after 4 years of service at the company
401k, Commuter benefits, FSA, and DCFSA with administration paid for
$5,000 annual bonus for employees who volunteer as a CASA (court-appointed special advocates)
$2,500 annual reimbursement for ongoing learning and development, with opportunities to attend trainings/conferences, on-site speaker series, and lunch and learns
$300 reimbursement for initial office setup
$50 a month effective work reimbursement to cover internet, electricity, office setup costs, or lunch/snacks with coworkers
Paid jury duty

Strategy & Operations Extern

Key skills