Support the QMS and Q&L Value Team in providing operational assistance and customer service for Organon Quality business partners.
Assist in analyzing the QML technology stack to drive productivity benefits aligned with Value Team program processes.
Collaborate with functional stakeholders to support the implementation of the QML IT strategy.
Work alongside Quality business colleagues to help define and execute business strategies.
Provide technical support for the current IT systems within the QML domain.
Coordinate with software vendors for QML systems under supervision.
Help develop and maintain the strategic roadmap for QML platforms and systems.
Collaborate with IT teams to leverage IT services within the Quality domain.
Assist in managing resources for Life Cycle and Value-driven projects.
Ensure compliance with Organon’s SDLC standards and contribute to developing team competencies.
Address business priorities from Quality business partners and assist in ongoing development of the QML roadmap and portfolio.
Participate in building a cross-functional team to support Organon Quality business.
Stay informed about industry trends and look for opportunities to leverage best practices within Quality systems.
Focus on personal and team development, seeking opportunities for learning and growth.

Bachelor’s degree in Information Technology, Science, Business, or related field; relevant certifications are a plus.
At least two years' experience in IT or technical support roles, with exposure to Quality Management and Lab Systems preferred.
Basic understanding of Quality Management processes, including Customer Complaints, Deviations, Change Management, and Document Control.
Ability to assist in developing IT solutions across business domains.
Familiarity with regulatory and compliance frameworks, including Data Integrity and SDLC validation.
Strong communication skills and ability to collaborate with team members and stakeholders.
Basic proficiency in project management and resource coordination.
Willingness to learn and develop influencing and negotiation skills.

Technical Analyst, Quality Management – Lab Systems

Key skills