Sales Coordinator, BPO

Role Overview

• Track daily parking inventory across all Vertex Fleet locations
• Monitor customer arrivals and departures
• Maintain accurate, real-time records of occupancy and availability
• Update parking management systems with current inventory status
• Conduct outbound calls for payment collection
• Follow up on outstanding invoices and past-due accounts
• Process payments and update customer records
• Generate and send invoices (B2B and B2C)
• Handle inbound sales calls from trucking companies, fleet managers, and independent drivers
• Perform outbound sales outreach to prospective customers
• Identify and develop opportunities in new markets
• Build strong relationships to drive retention and referrals
• Respond promptly to emails and customer inquiries
• Support team members with administrative tasks as needed
• Engage in social media outreach to attract B2C

Requirements

• 2–3 years of experience in sales, customer service, or operations coordination
• Experience handling collections and payment follow-ups professionally
• Strong communication skills, especially over the phone
• Experience with invoicing, billing, and basic accounting processes
• Excellent organizational skills and attention to detail
• Proficiency in Microsoft Office (Excel, Word) and CRM systems
• Ability to multitask and manage competing priorities
• Self-motivated with the ability to work independently in a remote environment
• Professional and customer-oriented mindset

Benefits

• Competitive base salary
• Performance-based commissions and bonuses
• Fully remote work environment
• Professional development opportunities
• Career growth as the company expands nationwide