Key skills
Workday
About this role
Role Overview
- Provide hands-on supervision and mentorship to Delivery Specialists
- Manage performance through structured feedback and Workday documentation
- Oversee live courier support and ensure SLA compliance
- Resolve stakeholder escalations and execute quality programs
Requirements
- Background in data-driven logistics or operations
- Experience with technical logistics tools and internal software
- Open availability to support overnight and weekend shifts
Benefits
- Flexible work arrangements
- Professional development opportunities
- Inclusion, Diversity & Belonging initiatives