Certified Project Manager – Legal Operations

Role Overview

• Lead end-to-end project delivery across multiple workstreams including technology implementations, process improvements, client service enhancements, and operational initiatives
• Develop comprehensive project plans including scope, timeline, budget, resource allocation, and risk management strategies
• Facilitate project kickoffs, status meetings, and stakeholder updates with clear communication and documentation
• Manage project schedules, track milestones, and proactively address obstacles to keep initiatives on track
• Coordinate cross-functional teams including legal staff, operations, IT, HR, and external vendors
• Serve as primary point of contact for assigned projects, managing expectations and maintaining alignment across all stakeholders
• Prepare and deliver executive-level status reports, dashboards, and presentations to leadership
• Translate complex technical or operational concepts into clear, actionable communications for diverse audiences
• Build strong working relationships across departments to facilitate collaboration and project success
• Implement and maintain project management best practices, templates, and standards
• Conduct risk assessments and develop mitigation strategies to protect project outcomes
• Monitor project budgets and financial performance, escalating concerns as needed
• Ensure quality control throughout the project lifecycle and conduct post-project reviews to capture lessons learned
• Maintain comprehensive project documentation in centralized systems
• Participate in project prioritization and resource planning discussions
• Identify opportunities for process optimization and efficiency improvements
• Support change management efforts to ensure smooth adoption of new systems, processes, or initiatives
• Contribute to building a culture of continuous improvement and operational excellence.

Requirements

• Strong understanding of workflow optimization, process improvement, and bottleneck elimination
• Certifications (MUST HAVE) Active PMP (Project Management Professional) certification from PMI OR Active CSM/PSM (Certified Scrum Master/Professional Scrum Master) certification OR Active PRINCE2 Practitioner certification OR Active PMI-ACP (Agile Certified Practitioner) certification OR Active Six Sigma Green Belt or Black Belt certification
• Experience 5+ years of hands-on project management experience
• Proven track record managing projects in high-volume, deadline-intensive environments (legal, healthcare, financial services, government, consulting, or similar fast-paced industries)
• Demonstrated success delivering complex projects involving multiple departments and external vendors
• Technical Skills Expert proficiency in project management tools: Jira, Asana, Monday.com, MS Project, Smartsheet, or similar platforms
• Strong skills in MS Office Suite (Excel, PowerPoint, Word, Outlook)
• Experience with documentation and collaboration tools: Confluence, SharePoint, Google Workspace, or similar
• Ability to create dashboards, reports, and visual project tracking materials
• Comfortable learning new software systems quickly.

Tech Stack

• PMP