Operations Coordinator

Role Overview

• Support day-to-day coordination of staff requests across travel, software access, procurement, and vendor management, ensuring timely and accurate resolution.
• Track timelines, deliverables, and dependencies across operational workstreams, surfacing gaps early and keeping stakeholders informed.
• Support updates to PJMF's internal knowledge management system and maintain operational documentation, guides, and resources so workflows stay clear and repeatable.
• Coordinate logistics for internal and external events from planning through post-event follow-up, including scheduling, vendor coordination, and travel support.
• Partner with teams across the foundation to ensure operational needs are addressed with consistency, responsiveness, and clear follow-through.
• Coordinate cost-effective travel arrangements for staff and improve the overall traveler experience.
• Support procurement activities, including vendor selection, contract management, and timely close-out of contract files.
• Contribute to quarterly risk register reviews and help build a risk-aware culture across the organization.
• Other duties as assigned

Requirements

• Bachelor’s degree 2+ years of relevant experience in operations, coordination, or service support work where accuracy, follow-through, and ownership of repeatable workflows mattered.
• Project Management: Ability to prioritize and manage multiple tasks concurrently. Comfortable with hands-on operational tasks; proven ability to manage multiple tasks and responsibilities with keen attention to detail.
• Tools and systems: Proficiency with Google Workspace. Comfort learning and operating in systems like project trackers and ticketing/request tools (e.g., Asana, Jira, or similar)
• Operational judgment: Strong instincts for prioritizing competing requests, clarifying ambiguity, and knowing when to escalate.
• Detail and reliability: Consistently produces high-quality work, maintains trackers, and closes loops without reminders.
• Service orientation: Enjoys enabling others through responsive support, clear communication, and dependable delivery.
• Remote self-management: Comfortable operating independently in a distributed environment with strong written communication and proactive visibility.
• Documentation mindset: Able to maintain and improve internal documentation and lightweight processes that make work repeatable and resilient.
• Optimism and Joy: An abundance of positivity, we love what we do every day because we get to do purpose-driven work!
• Mission alignment: Motivated by supporting a mission-driven team from an enabling, behind-the-scenes role.
• Work Eligibility: Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Benefits

• Health Coverage – Foundation-paid medical, dental, and vision insurance for employees, spouses/domestic partners, and dependents.
• HSA/FSA plans, life insurance, and short
• and long-term disability coverage
• Long-term Rewards – 401(k) retirement plan with generous matching up to 6% of annual pay, plus an additional discretionary match at the end of year
• Flexible PTO – Unlimited paid time off, which allows team members to take the time they need for vacation or illness so they can return to work able to contribute fully to our mission. The foundation recognizes 11 paid national holidays per year and may also announce closure for local, regional, or state holidays
• Remote Work Environment
• Ability to work 100% remotely, but not alone
• with mature, socially minded professionals. Remote work stipend to support remote working needs.
• Wellness Support – Access to Ginger, Gympass, Headspace, and SmartSpend Plus, along with financial well-being providers
• Parental Leave – Up to 6 months of gender-neutral paid leave for parents and caregivers when they have a new addition to their families
• Learning Reimbursements – Foundation policy encouraging employees to explore development opportunities such as peer learning, internal training, and external activities; savings on student loans (available via insurance provider)
• Philanthropic Gift Matching – opportunity for team members to support vulnerable communities, reflecting PJMF’s commitment to social impact