Customer Service Representative, Excel

Role Overview

• Attend to client requests with empathy and agility
• Help resolve inquiries and provide the best solutions for billing-related issues
• Record information in the system with attention to detail
• Work toward targets with a results-oriented focus (with all necessary support!)

Requirements

• Strong verbal and written communication
• Active listening and empathy
• Curiosity to understand customers and exceed expectations
• Teamwork and collaboration
• Attention to detail, proactivity, and adaptability
• Results-oriented

Benefits

• Dynamic, learning-focused, collaborative environment
• Modern infrastructure and benefits that value your talent
• Culture that values employees, respects individuals, and fosters continuous development