Detect and apprehend individuals committing theft or fraud, focusing on chronic offenders and organized retail crime; prepare case reports, liaise with law enforcement, and support civil/criminal prosecution, including court testimony.
Conduct floor, mobile, and live surveillance using technology tools (CCTV, Aspect, RMS) to capture intelligence and assist in case resolution.
Analyze data and leverage system tools to identify targets and develop rapid investigation strategies.
Interview subjects to obtain relevant information; share findings with peers and leadership to improve future investigations.
Build positive relationships with internal LP teams and external agencies (police, courts, peer retailers, banking institutions) to support case building and shrink reduction.
Monitor payment card industry trends; align strategies with LP business model to prevent losses.
Close cases efficiently and communicate outcomes to LP partners in the field.
Provide guidance and share expertise with team members; focus on self-development and seek learning opportunities.

Post-secondary education in a related field or equivalent experience, with 2–3 years in corporate fraud investigation, multi-store loss prevention, or similar roles focused on external fraud and organized retail theft.
Proven success in Organized Retail Crime investigations, solid understanding of the Canadian Criminal Code, and experience with exception reporting systems and current CCTV technologies; interviewing/interrogation training preferred.
Must hold or be eligible for a Provincial Security License (training provided if needed), possess a valid driver’s license with access to a vehicle; bilingualism (French/English) for Eastern Region is an asset.
Excellent communication, negotiation, and social skills, combined with strong analytical, problem-solving, and investigative methodologies; ability to adapt quickly, influence partners, and leverage market trends for strategic solutions.

Associate discounts at our stores, available to you and eligible family members
Immediate access to our Group Benefits package, including a Health Care Spending Account, Retirement Savings Program, Associate & Family Assistance Program, and various well-being resources
A competitive vacation package, paired with a Vacation Trade Program that allows you to opt in for an extra week.
Comprehensive training and development resources developed to help you learn, grow, and succeed.
Exciting career paths with growth opportunities and tuition reimbursement to support your career progression.
Guaranteed 37.5-hour work week, reimbursed parking fees and mileage (where applicable), and advance scheduling to help maintain a healthy work-life balance.
Company-provided equipment (cell phone, laptop, tools) and Provincial security licensing training and annual fee reimbursement.

Loss Prevention Organized Retail Crime Investigator

Key skills