Analyze business processes in Sales, Marketing and Service
Translate customer requirements into scalable Salesforce solutions
Facilitate workshops, discovery sessions and architecture discussions
Design system architectures, data models & security concepts
Configure Salesforce Sales Cloud, Service Cloud, Experience Cloud, Data Cloud or marketing automation tools
Responsible for technical implementation, solution design and quality assurance
Assume technical lead responsibilities in projects
Act as a sparring partner for Product Owners and technical teams
Responsible for effort estimates, concept approvals and technical roadmaps
Train customer teams and administrators
Create concepts, documentation and best-practice guides
Support pre-sales activities (pitches, proposal concepts, presentations)

University degree in (business) informatics, computer science, business administration or a comparable qualification
Several years of experience as a Salesforce Consultant, Administrator or Solution Architect
Strong knowledge of Sales Cloud, Service Cloud and ideally Experience Cloud
Experience with integrations, complex data structures and automations (Flows; basic understanding of Apex is an advantage)
Confident presence in workshops and client meetings
Enjoy client interaction and solution-oriented consulting, and demonstrate team spirit
Ability to explain complex technical topics clearly and understandably
Passion for new, innovative methods and technologies
Salesforce certifications such as Administrator, Advanced Administrator, Sales Cloud Consultant, Service Cloud Consultant, App Builder
Fluent German, strong English

Flat hierarchies, fast decision-making, real impact
Industry-leading, well-known clients and complex, interesting projects
Methodology training and personal development
Open feedback culture, regular team offsites and participation in major Salesforce events
Modern tech stack, flexible working hours
Workation – work from abroad
Wellpass corporate membership
30 days of vacation

Senior Consultant, Salesforce CRM

Key skills