Prepare specialist operations information for all stakeholders of the business for informed decision making
Responsible for all remediation projects
Perform gap analysis and transactional analysis for all clients 90 days prior to remediation date
Work with frontline colleagues to implement the relevant client contact strategy for the regions
Perform client reviews on anniversary refresh as per RBA
Update all relevant systems to ensure clients are fully remediated
Ensure remediation of all deregistered entities to minimize the risk of doing business with entities that are non-compliant to Companies Law
Perform remediation requirements for all clients in/to be placed in restrictive control
Manage the special deferrals within the frontline in line with the governance and approval process
Be an active participant in meetings and provide suggestions for ways of improving client service
Share best practices and specialist knowledge with the team to improve service delivery
Create supportive relationships with colleagues and create a sense of team spirit
Keep abreast of relevant training to the role including own regulatory training completion by due date
Maintain and continuously look for opportunities to further develop skills and knowledge base
Build a sound understanding of Relationship Banking knowledge
Demonstrate willingness and ability to perform to the very best to ensure personal alignment to Absa values and vision

Minimum NQF Level 5 or equivalent qualifications
2-3 years Banking experience with at least 1 years exposure in regulatory related functions
General banking understanding (including client and product knowledge)
Good understanding of KYC methodology , and regulatory framework
Knowledge of Remediation and Refresh Standards
Understanding of quality standards
Strong interpersonal and relationship skills.

Consultant, Onboarding

Key skills