Designs, plans, develops, and leads a portfolio of premium network services.
Owns the end-to-end lifecycle of Elevate offerings including Premium Support and Optimization Services.
Ensures Elevate services deliver differentiated value and sustained recurring revenue growth.
Develops strategy and drives innovative service concepts for customer retention and brand trust.
Leads a senior product management team and provides cross-division functional leadership.

Bachelor’s degree in computer science, engineering, or related field; MBA or advanced degree preferred.
10+ years of experience in product management or services leadership within high-tech or networking environments.
Deep experience with premium support, lifecycle services, optimization services, and ITSM-driven service models.
Strong financial acumen with demonstrated success in recurring revenue and subscription-based offers.
Exceptional executive communication, influence, and leadership skills.

Product Line Manager, Premium Services

Key skills