Cash Process Specialist – Patient Accounting

Role Overview

• Post manual and electronic payments, adjustments, and denials within 24 hours of receipt
• Ensure all unidentified receipts are logged and cleared by the end of each month
• Contact insurance companies, patients, employers, etc. to resolve payment issues
• Document accounts in accordance with established Patient Accounting Department guidelines
• Follow established billing/coding guidelines to flag accounts for follow-up as needed
• Maintain a daily credit balance log
• Handle all NSF dollars and documentation in accordance with established timeframes
• Compile and validate all payment receipts
• Ensure the accuracy of daily deposits by validating the dollar amount on the receipt
• Participate in team meetings, communicate work related ideas and concerns proactively

Requirements

• High School or GED required
• Specialized, short-term training in business office processes preferred
• Data entry experience
• Typing speed of 60 words per minute
• 6 months to 1 year experience in a computerized accounts receivable system preferred
• Ability to communicate effectively via telephone and in writing
• Ability to prioritize and manage a high volume workload
• 10 key and computer literacy including Microsoft Word and Excel
• Must work closely with co-workers

Benefits

• Medical
• Dental
• Vision
• Short-term and long-term disability
• Group term life insurance
• Optional voluntary benefits
• Employee Wellness rewards program