Assist in the implementation and adoption of Behavioral Health solutions with new and existing clients
Assist in the implementation of other Population Health Management solutions that a customer may opt for
Assist customer with implementing community based mental health concepts including group therapies
Understand and research any customer-specific requirements related to Residential Behavioral Health, Care Management in a 24-hour care setting and other similar areas
Understand and research any reporting requirements that may be needed and working with internal teams accordingly
Work with internal stakeholders in evaluating additional customer & industry requirements (Design and Development)
Identify gaps in existing processes/workflow based on program requirements and help identify key system workflows and best practices
Develop strategic goals, objectives, and timelines for all Population health initiatives implemented by a customer
Create customized documents for system build and workflows
Educate customer on federal and state-specific reporting requirements
Develop training curriculum and work with eCW trainers to execute successful training sessions
Assist with the application/recognition process and other actions needed to achieve compliance with the programs identified
Assist with post-submission audit support when necessary
Educate and assist customer team(s) on improving product adoption/usage regularly after go-live

Licensed Marriage and Family Therapist, Licensed Psychologist, Licensed Clinical Mental Health Counselor, or Licensed Clinical Social Worker (Mandatory requirement)
2 years of experience with the implementation of an Electronic Health Record product in an ambulatory and/or acute care setting, either as a member of the clinical project team or as a clinical super-user
Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, and cultures and their history and origins
Familiarity with Population Health Management tracking as well as reporting tools
Knowledge of managed care experience preferred.
Inpatient experience highly preferred.
Client-focused and willing to go beyond regular responsibilities to ensure a successful implementation
Show initiative and work on projects with minimal supervision
Understand customer limitations and suggest alternatives/workarounds
Knowledge on insurance reimbursement models is a plus
Familiarity with Population Health Management programs / initiatives such as ACO, PCMH, CCM, TCM, RPM, HEDIS, HCC, etc., is a plus
Excellent analytical, written, and oral communication skills
Ability to articulate facts and ideas clearly and concisely
Excellent customer service and interpersonal skills

eighteen days of Paid Time Off per year which scales based on tenure
nine Paid Holidays and one Floating Holiday
insurance for eligible employees which includes medical, dental, vision, basic life, short term disability, long term disability, business travel accident, and accidental death and dismemberment
401(k) plan with a Company safe harbor contribution
Flexible Spending Account for Health Care and Dependent Care for eligible employees
limited personal leave
additional voluntary benefits, including additional insurance (hospital indemnity, critical illness, accident, supplemental life, short term disability buy up, pet), genetic testing, legal plan, and supplemental accidental death and dismemberment
annual discretionary bonus for eligible employees

Business Analyst – Behavioral Health

Key skills