About this role
Role Overview
- To proactively manage & progress a complex litigated caseload of Motor Defendant Insurance cases to conclusion.
- To appropriately apply the specific technical principles needed to drive the proactive settlement of the case whilst adding value for the client.
- Have knowledge of and work cases in line with all client SLAs for the files within your responsibility.
- Proactive use of case management systems to improve speed of settlement and adding value to the cases, whilst adhering to client requirements.
- Prioritise and organise your work efficiently and effectively to ensure all tasks are completed to specified deadlines.
- To act as a mentor/provide support and guidance to more junior team members.
Requirements
- Has a real interest in Motor Insurance cases, with tangible experience of running a complex Litigated Motor Insurance Caseload, including sound knowledge of Part 7 Fast Track, OIC or MOJ.
- The ability to prioritise and manage multiple tasks.
- Excellent attention to detail to be able to carefully analyse files and data.
- The ability to work well under pressure and to tight deadlines.
- Business acumen and an understanding of the clients' needs.
- Computer literate including proficient use of Microsoft Office.
Benefits
- We are an equal opportunities employer that celebrates diversity, and we are committed to creating an inclusive environment for all.
- We aim to create a positive experience for all candidates and offer any adjustments or additional support needed.