Partner with Mid-Market Sales to uncover customer goals and build tailored Five9 solutions.
Lead discovery sessions and translate business needs into scalable architectures.
Deliver persuasive demos and executive-level presentations.
Shape RFP/RFI responses with clear technical scope and integration plans.
Collaborate with Product, Marketing, and Professional Services for smooth hand-offs and aligned messaging.
Stay current on AI, automation, and contact center trends to guide customer innovation.
Requirements
3+ years in pre-sales or solution consulting for SaaS, CCaaS, or enterprise software.
Strong presentation and communication skills with C-suite presence.
Hands-on knowledge of CRM integration, IVR, APIs, and AI tools (AI agents, chatbots, IVA, generative AI).
Technical fluency in telco/SIP and enterprise architecture.
Bachelor’s degree or equivalent experience.
Willingness to travel up to 50%.
Benefits
Health, dental, and vision coverage, beginning on the first day of employment.
Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost.
Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.
Generous employee stock purchase plan.
Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.