About this role

Conduct comprehensive needs analysis to understand customer challenges, goals, and opportunities.
Represent Elsevier as a trusted advisor, aligning solutions to customer strategies and delivering measurable improvements.
Achieve revenue targets through new sales and timely renewals, ensuring long-term account growth.
Use data and insights to inform decisions, forecast accurately, and identify growth opportunities.
Partner with internal teams to design and execute strategic account plans.
Communicate impactfully with stakeholders, presenting solutions clearly and persuasively.
Navigate complex, matrix environments and adapt quickly to changing customer needs and market conditions.
Continuously learn about customer industries, Elsevier’s evolving portfolio, and emerging trends.

Bachelor’s degree or equivalent professional experience
Minimum 3 years in B2B sales or account management, preferably in corporate or knowledge-based industries.
Proven success in strategic account planning and consultative selling.
Have communication, negotiation, and presentation skills.
Proficiency in Salesforce, Microsoft Office, and other sales enablement tools.
Experience working in a matrix organization and managing complex stakeholder relationships.

Account Manager

Key skills