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IT Support Specialist at FoodGenius Labs GmbH | JobVerse
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IT Support Specialist
FoodGenius Labs GmbH
Remote
Website
LinkedIn
IT Support Specialist
Germany
Full Time
3 hours ago
No Sponsorship
Apply Now
Key skills
Linux
About this role
Role Overview
Provide support to users of our FoodGenius software solution and assist employees of our company and our parent company Glückliche Gäste GmbH
Maintain and service IT infrastructure — both internally and at customer sites
Provide telephone support, including handling complex inquiries, always with a solution-oriented approach
Participate in an on-call rotation with the team to ensure our service commitment outside regular business hours
Requirements
Strong knowledge of Windows operating systems
Basic knowledge of Linux
Some experience with networking
Friendly and professional manner, even in demanding situations
Ability to write clear, error-free emails
Willingness to learn and self-motivation
Loyalty to the company and strong team spirit
Resilience and a good sense of humor, even in challenging situations
Tech Stack
Linux
Benefits
Flexible working hours and the option to work partially from home (hybrid)
Regular training opportunities — we actively support your learning goals
A motivated, collegial team with strong camaraderie
Monthly gaming evenings at the office
25 days of vacation to ensure you can rest and recharge (increases by one day for each full calendar year up to a maximum of 30 days)
Modern facilities including showers, a washing machine, and a high-quality portafilter espresso machine for the perfect start to the day
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