Key skills
AIMachine LearningAnalyticsContentfulJiraConfluenceProduct ManagementCollaborationNegotiation
About this role
Role Overview
- Lead the end-to-end project delivery across Digital Serve & Support product portfolio
- Manage the lifecycle of products from ideation to ongoing support
- Drive the adoption of AI solutions and enhance customer experience
- Build strong relationships with business leaders and manage change
- Monitor product performance and drive continuous improvements
Requirements
- Bachelor's or Master's degree in Computer Science, Engineering, Business, or related field
- 5+ years of experience in digital product management, product ownership, or product enablement
- Excellent interpersonal skills including negotiation and conflict resolution
- Deep understanding of digital-first strategies and customer experience optimization
- Demonstrated expertise in AI, machine learning, or advanced analytics
- Proficient in tools such as Jira, Confluence, Contentful, and digital analytics
Benefits
- Diversity leads to better outcomes
- Continuous growth with learning budgets
- Internal bootcamps and certification bonuses
- Support for personal and professional development
- A culture rooted in collaboration and growth